Privacy Policy

Last updated 11 November 2026

Clymivo is a caption studio for short videos. This page explains, in plain words, what we keep about you and your videos, why, who else touches it, and how to get it deleted. We do not sell your data, and we do not use your videos to train AI.

What we keep

• Your account: your email address and a scrambled form of your password (we never see the password itself). If you sign in with Google, we receive your email address and that Google has checked it.
• Your work: the videos you upload, their captions and transcripts, the styles, fonts, LUTs, sounds and pictures you add, and the videos you export.
• Your usage: how many videos you exported and how many AI credits you used each month, so your plan's limits work.
• Payments: when paid plans open, payments are handled by Lemon Squeezy. We see your plan and whether it is paid, never your card number.
• Problem reports: if you press "Report a problem", we keep your note plus technical details (the page, error messages, app versions) to fix it.

Why we keep it

Only to run Clymivo for you: to make and show your captions, export your videos, keep you logged in, apply your plan's limits, answer your questions and fix problems. We do not show ads and we do not build advertising profiles.

Who else handles some of it

• Our hosting and storage providers keep the app running and store your files.
• Anthropic (Claude) powers the AI features you choose to use: translating captions, fixing caption words, finding the best clips and Smart Look. Only what the feature needs is sent: caption words and their times, or a few small still pictures from your clip for Smart Look. Never the whole video. Anthropic does not use this to train its models.
• Google, only if you choose "Continue with Google", to confirm your email address.
• Lemon Squeezy, when paid plans open, to take payments and handle taxes.

Speech-to-text (making your captions from the sound) runs on Clymivo's own servers.

Cookies and browser storage

We use one cookie to keep you logged in, and a short-lived one while you sign in with Google. Your browser also remembers small settings (like your preview quality or panel sizes) on your own device. We use no advertising or tracking cookies.

How long we keep it

Your clips and exports stay while your account is open, and you can delete any clip at any time. Each plan keeps clips for a set time after your last change or export (Free 7 days, Creator 30, Pro 90; shown on the plans). Your clip list shows "Removed in N days" for the last 3 days, so you can download your videos first. If you ask us to delete your account, we delete your account and files within 30 days. Backups that contain them are overwritten within a further 30 days. We may keep a record of payments where the law requires it.

Your choices and rights

You can see, download and delete your clips in the app. You can ask us for a copy of your personal data, to correct it, or to delete your account, by emailing [email protected]. Clymivo is run from the Philippines and follows the Data Privacy Act of 2012; wherever you live, we will answer requests about your data.

Keeping it safe

Each account only sees its own clips. Passwords are stored scrambled, connections are encrypted, and access to our systems is protected with two-step sign-in. No system is perfect: if something ever goes wrong that affects your data, we will tell you.

Children

Clymivo is not meant for children under 13, and we do not knowingly keep data about them.

Changes

If we change this policy in a way that matters, we will update the date at the top and tell you in the app or by email before it applies.